In an unexpected turn of events today, Kotak Neo app users faced disruptions as the platform experienced a crash, displaying an error message stating “handshake failed.”
Traders reported difficulties accessing fund details, purchasing derivatives from watchlists, and encountering inactive script displays.
The glitch has prompted a warning to traders, urging caution to avoid potential position losses during trading on Kotak Neo while these technical issues persist.
This incident raises concerns for users of zero brokerage accounts, similar to other platforms like mStock, where such errors are unfortunately commonplace. The glitch has prompted a warning to traders, urging caution to avoid potential position losses during trading on Kotak Neo while these technical issues persist.
Adding to the complexity, users have noted a significant delay in customer support response times, exacerbating frustrations. Kotak Mahindra Bank is yet to release an official statement addressing the situation. Users are advised to stay vigilant, monitor updates from the platform, and consider alternative avenues until a resolution to the ongoing glitches and crashes is confirmed. Stay tuned for further developments on this matter.
Kotak Mahindra Bank is yet to release an official statement addressing the situation. Users are advised to stay vigilant and monitor updates from the platform for a resolution to the ongoing glitches and crashes.
